Terms of Service

Last updated: [2026-08-27]
Version: 1.0

These Terms of Service govern your use of Competely, a web-based service for creating, managing and running competitions and events, participant registrations, result management and live leaderboards.

Competely is provided by:

Didgeridoo Event & Aktivitet AB
Company registration number: 556875-2231
Elverslösavägen 29
395 90 Kalmar
Sweden

By creating an account, using the service or making a purchase, you agree to these Terms of Service.

When you use Competely to process personal data relating to participants or other individuals on behalf of your organisation, Competely’s Data Processing Agreement (DPA) also applies and forms an integral part of the agreement between you and Didgeridoo Event & Aktivitet AB.

1. Definitions

In these Terms:

“Competely” or “the Service” means the Competely digital platform and its related features and services.

“we”, “us” or “our” means Didgeridoo Event & Aktivitet AB.

“Customer”, “you” or “User” means the person, company, organisation or other entity that creates an account, uses the Service or purchases a subscription, Participant Slots or other access to Competely.

“Organiser” means a Customer that creates, manages or runs an event, competition or activity through Competely.

“Participant” means an individual or team participating in a competition or event through Competely.

“Data Processing Agreement” or “DPA” means the agreement governing how Didgeridoo Event & Aktivitet AB processes personal data on behalf of a Customer where the Customer acts as data controller.

2. Acceptance of these Terms

By creating a Competely account, using the Service or making a purchase, you agree to these Terms.

If you use Competely on behalf of a company, organisation or other legal entity, you represent that you have the authority to act on behalf of and bind that entity to these Terms, including the Data Processing Agreement where applicable.

If you do not agree to these Terms, you must not use the Service.

3. The Service

Competely is a platform for creating and running competitions, events and activities.

The Service may, among other things, allow Organisers to:

collect participant information;
register and manage competition results;
display live leaderboards;
create and manage competition formats and rules;
customise branding and presentation; and
export relevant participant, result and event data.

We continuously develop Competely and may improve, add, modify or remove features.

We may make such changes without creating a right to compensation, refund or damages, provided that the core functionality of a paid Service is not materially reduced during an already paid subscription period.

We may make changes that are reasonably necessary for security, legal compliance, technical stability or the prevention of misuse at any time.

4. Accounts and login credentials

Certain parts of the Service require an account.

You are responsible for ensuring that the information associated with your account is accurate and kept up to date.

You are responsible for all activity carried out through your account and for keeping your login credentials secure.

You must not:

share login credentials with unauthorised persons;
allow unauthorised access to your account; or
use your account in a way that may harm the Service, other users or third parties.

If you suspect unauthorised access to your account, you must contact us as soon as reasonably possible.

5. Customer and Organiser responsibilities

As a Customer or Organiser, you are responsible for how you use the Service and for the competitions, activities, rules, participant information, results, images and other content that you create, upload, collect or process through Competely.

You are responsible for ensuring that:

you have the right to collect and process the information requested from Participants;
you have an appropriate legal basis for processing Participants’ personal data;
Participants receive clear and accurate information about how their personal data is processed;
competition rules, prizes and conditions of participation are communicated clearly;
your use of Competely complies with applicable law;
you do not collect more personal data than is reasonably necessary for your event or competition;
you do not collect special categories of personal data unless you have an appropriate legal basis and any additional safeguards required by applicable law; and
exported data is handled securely and lawfully.

You must not use Competely for unlawful, misleading, discriminatory, abusive or harmful purposes.

6. Participants and participant data

Competely allows Organisers to collect information from Participants.

Depending on how an Organiser configures a competition, this may include:

name;
team name or team number;
company or organisation;
email address;
telephone number;
nationality;
answers to customised questions;
competition results;
scores and rankings; and
images or other uploaded material where such functionality is used.

The Organiser determines which information is requested from Participants and is responsible for the information provided to Participants and for how the information is used in connection with and after the event.

Didgeridoo Event & Aktivitet AB provides the technical Competely service.

Where we process participant personal data on behalf of an Organiser, we do so as a data processor in accordance with the Data Processing Agreement.

7. Privacy and Data Processing Agreement

Different parties may have different roles under applicable data protection law when Competely is used.

Didgeridoo Event & Aktivitet AB acts as data controller for personal data processed for our own purposes, including account administration, payments, billing, support, service communications, security and management of the customer relationship.

Our processing of such personal data is described in our Privacy Policy.

When a Customer uses Competely to collect or otherwise process personal data relating to Participants or other individuals, including names, contact information, company information, team names, results or images, the Customer will normally act as data controller.

Didgeridoo Event & Aktivitet AB then processes that personal data as data processor on behalf of the Customer.

For such processing, Competely’s Data Processing Agreement applies and forms an integral part of the agreement between the Customer and Didgeridoo Event & Aktivitet AB.

By using Competely to process such personal data, the Customer agrees to the Data Processing Agreement.

The Customer’s documented instructions to us consist of:

these Terms;
the Data Processing Agreement;
the Customer’s settings and actions within the Service; and
any additional written instructions separately agreed between the parties.

8. Content and intellectual property rights

You retain the rights to content that you create or upload to the Service, including your:

logos;
text;
images;
competition names;
activity descriptions;
rules; and
other Customer content.

By creating or uploading content to Competely, you grant us a non-exclusive right to host, store, reproduce, display and otherwise process that content to the extent reasonably necessary to provide, operate and support the Service.

You are responsible for ensuring that you have all necessary rights, permissions and licences for content you upload or use through Competely, including images, logos, music, video, text and other materials.

All rights in and to Competely itself, including its software, source code, design, technology, trademarks, databases, structure and functionality, are owned by Didgeridoo Event & Aktivitet AB or its licensors.

Except where expressly permitted by law or by us in writing, you may not:

copy or reproduce the Service;
sell, sublicense or rent access to the Service;
reverse engineer, decompile or attempt to derive its source code;
circumvent technical or licensing restrictions; or
otherwise exploit Competely outside the rights granted under these Terms.

9. Subscriptions, prices and payments

Certain Competely features may require a paid subscription or the purchase of Participant Slots.

Subscriptions are charged in advance on a monthly or annual basis depending on the option selected at the time of purchase.

Unless otherwise stated, subscriptions automatically continue until cancelled.

Prices are stated excluding VAT unless expressly stated otherwise. Applicable VAT or other legally required taxes or charges may be added at checkout.

Payments are processed through our payment service provider, Stripe. We do not store complete payment card details.

We may change our prices from time to time.

Any price change affecting an existing subscription will normally apply from a future renewal period and will be communicated in advance where required by applicable law or where the change is material.

10. Cancelling a subscription

You may cancel your subscription at any time.

Unless otherwise stated at the time of purchase, cancellation takes effect at the end of the current paid subscription period.

You will retain access to paid features until the end of that period.

Payments for an ongoing subscription period are normally non-refundable, except where a refund is required by mandatory law or expressly provided for under these Terms.

If we are unable to collect a payment when due, we may restrict, suspend or terminate access to paid features.

11. Participant Slots

Each competition may include a certain number of Participant Slots according to the pricing plan or offer applicable at the time of purchase.

Additional Participant Slots may be purchased in packages.

A Participant Slot is considered used when a Participant submits their first result or when the slot is otherwise activated in accordance with the functionality of the Service and the applicable pricing information.

Unused purchased Participant Slots remain available on the Customer’s account unless otherwise stated at the time of purchase or in the applicable pricing plan.

12. Refunds and consumer right of withdrawal

12.1 Business Customers

Businesses, organisations and other legal entities do not have a statutory consumer right of withdrawal.

Paid subscription periods and used Participant Slots are non-refundable unless otherwise agreed or required by mandatory law.

12.2 Consumers

If you use Competely as a consumer, mandatory consumer protection laws applicable to you remain unaffected by these Terms.

Consumers in the EU/EEA will generally have a 14-day right of withdrawal for distance contracts, subject to the exceptions and conditions provided by applicable law.

Where you expressly request that a paid service begins during the withdrawal period and subsequently exercise your right of withdrawal, we may, where permitted by law, charge a proportionate amount for the part of the service that has already been provided.

Where applicable law allows the right of withdrawal to expire once a service has been fully performed, this will only apply where the legal requirements for doing so have been met, including any requirements regarding your prior express consent and acknowledgement.

Different rules may apply to certain digital content or other types of digital supply.

Where you have a statutory right of withdrawal and the contract has been entered into through an online interface, you may exercise that right using the withdrawal function provided through our website or Service where required by applicable law.

You may also contact us using the contact details set out in these Terms where applicable law allows this.

12.3 Participant Slots

Used Participant Slots are normally non-refundable.

Where a consumer purchases a package of Participant Slots and none of the slots in that package has been used, the consumer may request a refund within the applicable statutory withdrawal period to the extent required by law.

Where part of a package has already been used, any refund or payment obligation will be determined in accordance with applicable mandatory consumer law.

If you believe that a payment has been made incorrectly, please contact us as soon as possible.

13. Acceptable use

You must not use Competely to:

violate any applicable law, regulation or binding authority decision;
infringe the rights of another person or organisation;
collect personal data without an appropriate legal basis;
distribute malware, spam or unlawful content;
attempt to gain unauthorised access to the Service, another account or related systems;
interfere with, overload or damage the operation of the Service;
circumvent technical restrictions, subscription levels or security features;
use automated means to access or interfere with the Service in a manner not authorised by us; or
distribute or process content that is unlawful, threatening, abusive, harassing, discriminatory or otherwise prohibited by applicable law.

We may restrict or suspend accounts that breach these Terms.

14. Availability, operation and changes

We aim to keep Competely available and operating reliably.

However, we do not guarantee uninterrupted, error-free or delay-free availability.

The Service may temporarily be unavailable due to:

scheduled or emergency maintenance;
updates;
technical problems;
failures affecting third-party providers;
internet or telecommunications disruptions;
security incidents; or
circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, we are not responsible for issues caused by the Customer’s equipment, internet connection, browser, external display equipment, third-party services or incorrect use of the Service.

15. Support

Support is provided through the contact methods made available on the Competely website or within the Service.

We aim to assist with questions, technical problems and errors, but we do not guarantee a specific response or resolution time unless expressly agreed in a separate written agreement.

16. Export and use of data

Competely may provide functionality allowing Customers to export participant information, results, leads or other event data.

Once data has been exported from Competely, the Customer is responsible for how that data is subsequently:

used;
stored;
shared;
secured; and
deleted.

Exported data must be handled in accordance with applicable law, including applicable data protection legislation.

Where exported data contains personal data, the Customer is responsible for ensuring that an appropriate legal basis exists for any continued processing, storage or disclosure.

We are not responsible for a Customer’s independent processing of data after it has been exported from Competely, except to the extent that liability cannot lawfully be excluded.

17. Suspension and termination

We may temporarily restrict, suspend or terminate access to the Service where:

you materially breach these Terms;
payment remains overdue;
the account is used in a way that creates a material risk to the Service or other users;
we reasonably suspect unauthorised use, a security threat, fraud or misuse;
continued access could expose us or others to legal or security risks; or
we are required to do so by applicable law or a binding authority decision.

Where reasonably possible and appropriate, we may give you an opportunity to remedy a breach before terminating an account.

We may take immediate action where necessary to protect security, prevent unlawful activity or comply with law.

You may stop using the Service at any time and may cancel subscriptions in accordance with these Terms.

When your use of the Service ends, personal data will be handled in accordance with our Privacy Policy and, where applicable, the Data Processing Agreement.

18. Disclaimer and limitation of liability

Competely is provided on an “as available” basis.

We do not guarantee that Competely will be suitable for every particular purpose, that an event or competition will achieve a particular result, or that the Service will always operate without interruption or error.

To the maximum extent permitted by applicable law, Didgeridoo Event & Aktivitet AB will not be liable for indirect or consequential losses, including:

loss of profit;
loss of business opportunities;
loss of anticipated savings;
loss of goodwill or reputation; or
indirect loss of data.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with these Terms or the Service will not exceed the total amount paid by the Customer for Competely during the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited.

Nothing in this section limits any mandatory rights available to consumers under applicable law.

19. Force majeure

To the extent permitted by applicable law, we are not liable for delay, interruption or failure to perform caused by circumstances outside our reasonable control.

Such circumstances may include:

government or authority action;
war or civil unrest;
labour disputes;
major power outages;
internet or telecommunications failures;
cyberattacks;
fire;
natural disasters;
widespread failures affecting third-party infrastructure or service providers; or
comparable events outside our reasonable control.

20. Changes to these Terms

We may update these Terms from time to time.

Where changes are material, we will provide appropriate notice, for example by email, through the Service or on our website.

Changes required for legal, regulatory or security reasons may take effect when reasonably necessary.

Changes that materially reduce the contractual rights associated with an already paid subscription will normally apply from the next renewal period unless earlier application is required by law, necessary for security or agreed with the Customer.

Your continued use of the Service after updated Terms have taken effect constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Where the Data Processing Agreement is changed, Customers will be informed as appropriate, particularly where a change affects the processing of personal data on their behalf.

21. Contract documents and order of precedence

These Terms, together with any other applicable contractual documents, govern the relationship between the Customer and Didgeridoo Event & Aktivitet AB in connection with Competely.

Where applicable, the contractual documents include:

these Terms of Service;
the Data Processing Agreement, where Competely processes personal data on behalf of the Customer;
the pricing and subscription terms displayed and accepted at the time of purchase; and
any separate written agreement expressly entered into between the Customer and Didgeridoo Event & Aktivitet AB.

Our Privacy Policy describes how we process personal data for which Didgeridoo Event & Aktivitet AB acts as data controller and applies alongside these Terms.

In the event of a conflict, the Data Processing Agreement takes precedence on matters relating to personal data processing where the Customer acts as data controller and Didgeridoo Event & Aktivitet AB acts as data processor.

A separately signed or expressly agreed written agreement between the parties takes precedence over these standard Terms to the extent of any direct conflict.

22. Governing law and disputes

These Terms are governed by Swedish law, without regard to its conflict-of-law rules.

The parties should first attempt to resolve any dispute through good-faith discussions.

If a dispute cannot be resolved through discussions, it will be determined by the competent courts of Sweden, subject to any mandatory rules concerning jurisdiction that apply.

If you are a consumer, nothing in these Terms deprives you of any mandatory consumer protection rights or rights concerning applicable law or jurisdiction that you have under the laws applicable to you.

23. Contact